Return policy
Return policy
Please read the following carefully, then submit a refund request to us by creating a ticket in the support section.
Refund requests must be clear and acceptable:
- Before buying, be sure to request a trial account. We have set up a trial account so that you can test it and if you are not satisfied, do not purchase a long-term service.
- If your internet speed is slow, you will not be able to view and use our services and then request a refund.
- The great Hubstreaming service team is always ready to respond 24 hours a day, seven days a week, and if you cannot set up our service on the devices you own for any reason, this will not include refunds. Please view and learn the necessary tutorials on iptv setup.
- If you made a mistake in choosing the service and making the payment, you can find a ticket in the support section titled; Create, then our support team will review it, accept it and issue the refund. ; Payment error; This means you want to purchase 3 months service and you have mistakenly chosen and paid for a year or less.
- Si votre compte expire 3 jours plus tard, la demande de remboursement ne sera pas acceptée.
