Frequent Questions
We’ve compiled a list of answers to common questions.
Today, in the age of technology, you can see several ways of delivering television material these days. IPTV is one of the best systems to introduce to make a huge influence. The name suggests, IPTV, known as Internet Protocol Television, is formed throughout the use of the Internet Protocol and if the service is likely to be used to synchronize with the telecommunications with which broadband connections are widely used, any service that brings packet data can be used.
Generally, IPTV or Internet Protocol Television has several advantages. It provides a perspective and highly profitable in the current market seen by countless telecom providers and thinks of new positive and profitable services that can generate new revenue.
An Android TV box is basically a mini PC running an Android operating system. With various Android apps including XBMC.
Kodi (formerly XBMC) is free and open-source media player software developed by the XBMC Foundation, a non-profit technology consortium. Kodi is available for multiple operating systems and hardware platforms, with a 10-foot software user interface for use with TVs and remote controls. For more information, visit their website: www.kodi.tv
We always recommend connecting your device hardware (Ethernet).
No, you will connect PRemium 4K servers via the Internet and you do not need dish and satellite equipment.
Issuing a ticket for account activation or technical support will receive a response between 1 and 2 hours. But we aim to respond within one hour of receiving the mentioned tickets. But during peak hours it can take up to 3 hours.
Please make sure your playlist is working, using IPTV Player or VLC Player on PC.
If you have webOS or Tizen TVs and your streams are multicast, UDP to HTTP must be enabled in the app settings and configured on your router.
The answer is yes. Indeed, you have access to all kinds of applications from the Android Google Playstore. It makes your TV interactive. You can use applications such as gmail, firefox, skype and others directly on your TV.
Sometimes you may experience buffering due to low internet speed or high internet traffic. If you experience buffering, press “pause” for 10-15 seconds and resume, most of the time this will eliminate the need to buffer.
Script errors almost always mean that you are not connected to the internet or that your internet speed is not fast enough.
The XBMC Remote app is invaluable for navigating XBMC and places a neat keyboard and remote control on your smartphone tablet at no cost.
MY PLAYLIST IS NOT LOADING/NO LONGER WORKING. FOR WHAT?
First, check your internet connection or router and restart it, then check the settings of the device you are using your subscription on. If you are still having problems, it looks like your ISP is blocking IPTV traffic. Test with another ISP connection. You shouldn’t have any problems after doing this.
No you can not. Multi login on 1 account can block your username and IP address. However, you can request an additional connection for an additional fee.
Most elements of IP networks are QoS control. Our service is simply excellent which you can compare with other similar service providers in the market. Our quality of service assures you of multiple packet priority on the network, we always maintain and control service fragmentation delays to ensure you receive premium quality service. We always maintain the desired level of performance.
Our IPTV streams use the latest H264 technology, offering the best compression and quality. IPTV stream sizes are around 8 Mbit. However, when changing channels, the H264 protocol may bounce slightly to start displaying the image, which is why a minimum internet connection speed of 16 Mbit is required, 30 Mbit for HD channels.
We support all types of devices such as: MAG, Android Smart Phone, Android Boxes, Enigma, DreamBox, Vu+ (…), PC, VLC, Kodi/XBMC (…), Smart TV.
Generally, there are two basic systems of IPTV available by which the material for the purpose of IPTV can contain. It can be directed through broadcast material to multiple people at the same time or can be used to provide video on demand wherever the material is typically provided to a single subscriber who has requested that specific item. The system is based on a decoder and other necessary things.
